24 Hour Claims Service
because not ALL emergencies occur conveniently between 9-5!

"Quick-Time Paper"
The necessary evil in our industry is paper work. We worked hard to develop procedures to deal with each request once, accurately and swiftly. And we were successful!

We understand the importance on quick turn around on ALL Certificate requests. We know that the requests are made, at the very least, by YOUR clients and perhaps even at worst, while a load is held up somewhere and that costs!

Normal 'turn around' for a Certificate request form our clients is within an hour but we can do RUSH jobs faster when required.

"DO IT ONCE! - DO IT RIGHT!"

Resources SAFETY MANUALS - We have a template for a safety manual that we use to help develop a written safety manual for our clients, specific to their needs.

We provide an Accident Report form that goes in every truck we insure. It eliminates any questions on what information a driver should record or obtain following an accident.

TRAINING - Compliance with safety and maintenance regulations is always a priority.

OWNER OPERATORS - require a distinct and unique set programme from both an insurance and procedural standpoint. We have provided our clients with templates for:

Applications

Contracts

Check Lists

Procedures