Claims

Emergency Claims Numbers

24 Hour Claims Service...because not ALL emergencies occur conveniently between 9-5! We often partner our larger commercial clients with independent claims adjusting firms so that contact protocol and reporting procedures are in place PRIOR to a loss occurring. This can also provide the invaluable benefit of true 24/7 on call, on site claims service that goes a long way to mitigating losses and getting you back up and running in the shortest time possible.

To report a claim you, you can call our office at (905) 696-9090 and/or send us an e-mail.

If you would like to call the insurance company directly the numbers are listed below, and don't worry, we're in your corner and will be there to help in the claims process!

Emergency Numbers

Direct Lines

Chubb Intact Royal & SunAlliance
1-800-532-4822 Report a Claim 1 866 464 2424 Report a Claim 1-800-319-9993 Report a Claim
Aviva Jevco Insurance Western Assurance
1-866-692-8482 Report a Claim 1-866-864-1112 Report a Claim 1-800-363-2535 Report a Claim
Travelers Insurance Northbridge Insurance Zurich Canada
1-800-661-5522 Report a Claim 1-888-627-5351 Report a Claim 1-866-345-3454 Report a Claim
Economical Mutual Perth Insurance The Guarantee / La Garantie 
1-800-607-2424 Report a Claim 1-800-607-2424 Report a Claim 1-888-998-1872  Report a Claim
Ecclesiastical CAA Insurance   Encon 
1-888-693-2253 Report a Claim 1-800-387-2656  Report a Claim 1-800-267-6684  Report a Claim
Berkley Beazley Markel
416-304-1178 Report a Claim 416-601-2155 Report a Claim 416-601-1133 Report a Claim

Be Prepared

Some of the information we will need:

Were there injuries? This is first question and it is the most important! This IS the big picture. Most auto accidents for instance don't involve injuries, if you weren't hurt breath a sigh of relief, everything will be fine and a damaged car is really of no consequence in the big picture.

If you or other parties are injured, look after that first, get attention now! That's the priority.

What happened? Provide a description of what happened. For a car accident explain weather, road and traffic conditions.

Where & When It Happened? For a car accident, identify the road, area, direction traveled and time of day/night

Names and insurance info (if applicable) of others involved?

If police were involved, the report number and constables name?

Description of damage done? If vehicle, what condition is it in now and where is it?

What do you need right now? i.e.: taxi, rental car, lodging etc.

Company Name - The Guarantee / La Garantie

Email- This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note that this email address is only monitored Monday to Friday between 8:30 am and 4:30 pm EST (excluding holidays).

Telephone number for EMERGENCY CLAIMS PLEASE CALL 1-888-998-1872 for immediate assistance.